Ocala Auto Repair

Pal’s Auto scheduled me immediately and took care of multiple problems with my vehicle that I didn’t know about, communicating with me the entire way. The service was swift, effective, and affordable, especially for what I had done. I highly recommend going to Pals Auto for any and all automotive needs. Thank you to the Pals team for the awesome service.

I’ve trusted Jason Praet implicitly for years, so when he told me he was moving to a shop in Ocala, I knew I’d be making the trip, too. Ocala is certainly not around the corner for me, but what made the decision even easier was how highly Jason spoke of Pal’s and the people he’d be working alongside. Knowing Jason and the standards he holds himself to, hearing how much he genuinely liked and respected the team spoke volumes. If he had that much confidence in them, I certainly did, too. And sure enough, it was worth every mile! Finding someone in the automotive industry whose integrity and judgment you never have to question is invaluable. Jason earned that trust a long time ago, and my experience at Pal’s only reinforced it. Jason may have been the reason I made the drive, but the team at Pal’s made it an easy decision to keep coming back!

They were really respectful, and they were super honest about my vehicle, and they made me feel just at home. I would really recommend them for anybody who’s looking in Ocala for a vehicle or

I just needed something simple and quick, but they were so nice and competant about it! I will definitely be back when I need more work done.

I feel like I got ripped off by these guys. I took my car in because it wasn't starting every time I tried they quoted me $160 plus tax for a diagnostic but after almost 3 hours of having my car they called to ask if they could run a diagnostic because they hadn't figured out the issue in that time. The diagnostic was another $300 dollars which I would have happily paid in the first place instead of the $160 plus $300 and then I paid for the starter to be replaced once everything was said and done for the diagnostic and oil change and the starter to be replaced I paid around $1200. The guy said he threw in the oil change for free but I was so frustrated with the whole situation I haven't even really looked over the full bill. When I asked about the $160 I was originally charged he said it was an hour of labor he billed me for instead. Bad business practice in my eyes.

Other than the short wait at the front desk this place was great!

I requested a pre purchase Inspection and they got me in early the next morning. It was very through. I would recommend them for this.

No solution the problem

I had some work done on my vehicle in December 2025, and unfortunately, there was an issue regarding the work that had been performed. At the time, I was concerned that I may have been taken advantage of because, as a woman who is not particularly knowledgeable about automotive repairs, I wasnt sure whether the work had been done properly. I reached out to the owner of the shop to express my concerns. He personally came to my home, took the time to review my paperwork and the parts involved, and genuinely listened to what I had to say. He then contacted the mechanic who had worked on my vehicle and acknowledged that an error had occurred. Most importantly, he took responsibility for resolving the situation and made me whole. In addition, he offered me a complimentary future service in recognition of both the issue and the amount of time it took to resolve it. I was very impressed by the owner's sincere and professional approach. He went above and beyond to investigate the situation, address my concerns, and make things right. While mistakes can happenwe are all humanit is how a business responds to those mistakes that truly matters. Based on my experience, I would wholeheartedly recommend this shop for automotive service. I will definitely return in the future, knowing that if an issue does arise, the owner is willing to listen to his customers, take their concerns seriously, and proactively work toward a fair resolution.

Got me in quickly for an emergency repair on a road trip. Could not have been happier with the service!