Ocala Auto Repair

Chuck and Shelley are courteous, honest, and trustworthy people. They are always upfront and explain exactly what needs to be done and their estimates are about as close as it gets to cost. Any time you call for an update they know exactly what is going on with your vehicle and always give an estimate to when it will be done as well. I feel very lucky to have found them and the group of mechanics at PALS! Thank you so much for everything.

Very friendly and honest people. I highly recommend Pals.

Everyone from the office staff to the owners at PAL'S are wonderful, honest, helpful, courteous, knowledgeable, respectful, dependable and a rarity in this day and age. If you are looking for a repair shop that you can trust without question PAL'S is it.

Would never have anyone other than lester and chuck take care of my vehicles. They make sure my family is in good hands.

Whenever I take my vehicle to palace they always do good by me Chuck is absolutely fantastic knows his cars in Shelley's beautiful behind the counter

They treated me good

I 100% trust Pal's with my car. They only do what is necessary and are fair and honest. Chuck, Shelly and Ivan are great to work with and go above and beyond to work with you and your busy schedule. I would never take my car anywhere else. If you want people who truly won't take advantage of you and your wallet I most definitely suggest you take your car to Pal's for honest service! Thank you Pal's team! Patty A.

Thank you Chuck, Shelly and the team at Pals for getting my transmission replaced with such urgency! Chuck took the time to go over my options with me as far as getting my truck running again and really helped me to understand the best way to maintain my new one as far as regular maintenance. We usually have a larger corporate auto shop work on all of our vehicles, but with their slacking customer service, I can confidently say that Pals will be our newest repair shop. Thank you guys for making a terrible vehicle situation into a great experience.

By far the most honest, kindest people I have run into in a very long time! Chuck and his wife make you feel so comfortable, and make you feel like a part of the PALS family as soon as you walk in the door. I will be back for any further car repairs or oil changes! Thank you to everyone who worked quickly and lovingly on my 07 Sorento!

The kindest, most honest place I have ever gotten my car serviced! I would recommend this place to everyone I meet. I will definitely be back! Thank you so much everyone!