Reviews - Page 8 - PALS Ocala Auto Repair

Steven Griggs

9/9/2023

They did an excellent job at finding the problem and giving a solution, although I didn’t use the solution because of my choice not to do so, they still gave me the o

Hey Steven, thanks for the feedback! We're glad we could help identify the problem and offer a solution, even if you decided not to go with it. We're here for you whenever you need us!

- PALS Ocala Auto Repair

Luis Rivera

9/8/2023

Well done and faster love the service I recommend it to everyone 👍👍👍

Thanks, Steven! We're happy to hear that you found our diagnosis and solution helpful, even if you didn't go with it. Your choice matters, and we're here whenever you decide to return.

- PALS Ocala Auto Repair

Mary Maloy

8/31/2023

A great place to take your mini. Everyone is so nice and accommodating .

Thank you Mary for your feedback regarding your experience at PALS Ocala Auto Repair. We greatly appreciate your kind words and are pleased to hear that you found our shop to be accommodating and friendly for your mini. If you ever require our services again or have any questions, please do not hesitate to reach out. Safe travels!

- PALS Ocala Auto Repair

D Wade

8/17/2023

The experience I’ve had with Pal is awesome Chuck was great , Shelly helped me tremendously with ease. And the mechanic was A1 fastest service I’ve every had.

D Wade, it's wonderful to know that Chuck, Shelly, and our mechanic contributed to making your experience great. We're pleased to have provided you with fast and efficient service. Thank you for sharing your feedback about your experience at PALS Ocala Auto Repair.

- PALS Ocala Auto Repair

Richard Bright

8/2/2023

Great and quick service! Offered a drop-off/pickup service since I was nearby. Thanks!

Thank you, Richard, for your fantastic review of PALS Ocala Auto Repair! We're absolutely thrilled to hear that you had a great and quick service experience with us. It's wonderful that our drop-off/pickup service was convenient for you since you were nearby. We always aim to provide efficient and reliable service to all our customers. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thanks again for choosing PALS Ocala Auto Repair!

- PALS Ocala Auto Repair

Virginia Quillen

8/2/2023

Chuck and the team at Pals are fantastic to work with. They provide honest options and information to make informed decisions to care for our vehicles. Had an evaluation and diagnostic recently. From that, was able to approach the problem and make decisions. Appreciated the time they took to find out everything.

Thank you so much, Virginia, for your fantastic review of PALS Ocala Auto Repair! We're absolutely thrilled to hear that Chuck and our team have been fantastic to work with. Providing honest options and information to help you make informed decisions for your vehicles is our top priority. We're glad we could assist you with an evaluation and diagnostic, allowing you to approach the problem with confidence. Taking the time to find out everything about your TOYOTA PRIUS BASE 2010 is essential to us, and we appreciate your kind words. Thanks again for choosing PALS Ocala Auto Repair!

- PALS Ocala Auto Repair

Mike Broman

8/1/2023

Came in with a fuel issue that could have cost me some big bucks but Pals diagnosed it and repaired it for cheaper than I had hoped. I’ll use them for my truck repairs from now on!

Mike, thank you so much for your kind words and your trust in our services! We understand how important it is to have reliable and cost-effective solutions for your vehicle's issues, and we're glad that we could deliver just that. We're honored to be your choice for truck repairs, and we're excited to continue serving you with the same level of commitment and care. Thank you for choosing PALS Ocala Auto Repair, and we can't wait to welcome you back for your future automotive services!

- PALS Ocala Auto Repair

Thomas Root

7/24/2023

I stopped by at PALS on afternoon with no appointment when I was having trouble with the air conditioner on my aged Lincoln. The front desk lady was very friendly and understanding. She went out of her way to have a mechanic take a look at my car that same afternoon, and scheduled an appointment to have the repair work done in a very reasonable time frame. The two gentleman who discussed the repairs with me were both very professional and courteous, and the work seems to have been done very competently. I plan to use PALS for any needed future repairs on my old car, and I recommend them wholeheartedly to anyone who values a good quality job at a fair price!

It's fantastic to hear that the two gentlemen who discussed the repairs with you were professional and courteous. We take pride in our team's commitment to providing top-quality customer service and ensuring that all your questions and concerns are addressed with care and expertise. Thank you for recommending us wholeheartedly to others who value a good quality job at a fair price. Your recommendation means a lot to us, and we look forward to serving you with the same dedication and commitment in the future.If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help whenever you need us. Safe travels, and see you at your next appointment!

- PALS Ocala Auto Repair

Lisa Olsen

7/23/2023

Cannot say enough good things about PALS auto repair. I was hours from home at a 4 day swim meet with my son, my car smelled like it was burning and I knew I had a serious problem. I was extremely concerned about how this was going to play out. I chose PALS because it was open on Saturday, has been around for several years had excellent reviews-now I know why! I arrived at PALS without an appointment first thing on a Saturday morning. I was greeted with smiling faces who were eager to help. Shelly and Chuck were amazing and truly saved the day for my son and I! When they learned that I was out of town and had a significant concern about my car, they went out of their way to help me. Shelly registered me, explained all of the options for having the car diagnosed and potentially fixed. Chuck said he would look at my car as soon as he could, and did so as promised....he explained everything that was wrong and the likely solution. When I became concerned about the cost of the repair, he never pressured me and came up with a creative solution that was 1/4 the cost of the "normal" solution, which provided me with a way to get home safely and gave me the option to have the car repaired closer to home if I chose to. I spoke to several customers while waiting for my car, all of whom were repeat and loyal customers because of the service and care given by this shop! While waiting for my car, I had a comfortable place to wait, a tv, coffee and good conversation. This could have been disasterous situation, but the caring, competent and fair people at PALs relieved my stress and fixed my problem, while being personable, and happy. I cannot thank them enough for the help and the positive experience. I wish the shop was closer to my home because they would definitely be my "go to". I feel very fortunate to have found them!!

Wow! 🌟 Your heartfelt and glowing review of PALS Ocala Auto Repair has truly made our day! We can't thank you enough for sharing your remarkable experience with us.We understand how stressful and concerning it can be to encounter car troubles, especially when you are hours away from home at a swim meet with your son. 😔 However, we are thrilled that you chose PALS Ocala Auto Repair and that our team was able to turn this situation around for you.Shelly, Chuck, and the rest of our team are dedicated to providing exceptional service, and we're delighted to hear that their eagerness to help and friendly demeanor made a difference. 😊Although we may be a bit far from your home, we hope that whenever you're in the Ocala area, you'll think of PALS Ocala Auto Repair as your reliable automotive partner. 🚗💨 Thank you for your trust and for allowing us to be part of your journey. Safe travels, and we hope to see you again in the future!

- PALS Ocala Auto Repair

Neal King

7/13/2023

The technician started the repair at the appointment time and completed the work successfully as promised. Definitely will return in the future if my car needs other repairs.

Thank you so much for your kind feedback about your recent experience at PALS Ocala Auto Repair. We are thrilled to hear that your appointment went smoothly and that the technician started the repair on time, delivering a successful outcome as promised. 🌟🔧Should your car need any future repairs or if you have any automotive needs, please know that we'll be here to assist you. We look forward to serving you again in the future and providing you with the same level of professionalism and quality workmanship.

- PALS Ocala Auto Repair

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