Ocala Auto Repair

Call Us Today: (352) 877-2729
5

Wish I lived here so I could use them all the time. Owner was really kind and sweet. Had a minor issue with my vehicle and she quickly took care of it without even asking for anything. There are still good people and auto repair businesses in this world!

Awesome Tarek! It was a quick fix. We were happy to get you back on the road. Thanks for leaving a review!

- PALS Ocala Auto Repair
5

This shop has new owners who are committed to great customer service and integrity! Very trustworthy folks and such a convenient location for auto repair in Ocala.

Thank you for telling our friends and neighbors about us and our ethics! We appreciate you Anna!

- PALS Ocala Auto Repair
5

I am really grateful for the job that PALS did on my car. My local mechanic didn't want to work on it but PALs was willing to. They also went out of their way to help me get the car to their shop. They diagnosed the issues and repaired them quickly. I will definitely be back.

Chris, thank you for sharing your car repair experience with us! We're glad our team went the extra mile to help you and provide the needed repairs. We look forward to serving you again in the future!

- PALS Ocala Auto Repair
5

PALS worked on our Class B Pleasureway Ford RV. Great service. On budget. Office personnel and mechanics were easy to work with. Very reasonable prices. We will definitely bring our business to them in the future. DK Smith

Thank you so much for supporting our family owned business! We are so happy to hear about your wonderful experience since this is what we are striving for. Thank you for taking the time help our neighbors find our business.

- PALS Ocala Auto Repair
5

I went in for an oil change and an issue with my headlight. I had the issue with the headlight for a while they were able to track down the issue within minutes. Very knowledgeable and courteous staff. Under new management that has transformed this garage. Bravo! Highly recommended!

Thank you for the wonderful review, Mike! We’re so glad our team was able to quickly find and fix the issue with your headlight. We truly appreciate your recommendation and your kind words about the new management!

- PALS Ocala Auto Repair
1

Too much to go through but if you have a slingshot, this is not the place to do business unless you want to pay 40% more than even ridenow, and their ex employees will send you text messages.And it'll take them a week and a half to produce the estimate. Lolololol $1300 for a drive belt. That said, I can always take comfort that a "foreman" is writing the estimates where your parts are 400% over retail. They should be working on clown cars. It would make more sense.

We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. The delay in communication was due to a former employee, being malicious and we understand how frustrating that must have been — it’s one of many reasons they’re no longer with our team. As for the estimate, the Polaris Slingshot doesn’t have established labor guides for anything but the engine , which makes it challenging to give an accurate quote without first inspecting the vehicle. Our goal is always to provide fair, transparent pricing and clear communication, and we’re taking steps to ensure this situation doesn’t happen again

- PALS Ocala Auto Repair
5

Stopped in after doing a google search and reading the reviews. My brakes were making noise and I thought I needed to get them done. I wasn’t sure I’d be able to get in, they were busy, the gentleman up front was kind enough to squeeze me in to check my brakes and a leaking tire, and I was in and out within an hour. He explained my brakes were fine, just noisy, but they were good and they were able to fix my tire that had a nail in it. I will be back for sure!

We were happy to help Brandy! Thank you for taking the time to leave a review and help our neighbors find us!

- PALS Ocala Auto Repair
5

Wheel bearings

We are so glad we could help!

- PALS Ocala Auto Repair
5

All ladies who have anxiety about having to take your car in for repairs , this is the place to go !! Finally found a place that wont try to overcharge us or add on things that we don't need !! Pals is honest and they do an amazing job, and they're working on getting loner cars just in case your repairs take awhile. I won't ever go anywhere else, you have a client for life with me . Thank you so much for taking care of me and my vehicle!!

Fantastic Melissa! We are so glad we have earned your trust. Thank you for taking the time to share your experience with our friends and neighbors in Ocala!

- PALS Ocala Auto Repair
5

I took my car in to have the scheduled maintenance done and was pleased with the results. Price was reasonable and service was delivered on time and at a fair price.— I spoke to the new owner when I called in initially and he explained that he had purchased the business a few months ago and is on a mission to make his business the most reliable, honest and a fair value in Ocala. I experienced great service from Lloyd and I would say the new owner is driving the business and his service culture in the right direction. — Thanks!

Awesome Rich! We are trying very hard to earn the trust of our friends and neighbors by being transparent and fair. Thanks for taking the time to leave us a review!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.