5

The alternator went out on my Infiniti on Thursday had it towed to them that afternoon. My car was repaired and picked up on Saturday. This was ny first time ever utilizing their services. But, I was impressed with their speed and professionalism. They will be my go to service center moving forward.

Thank you Shirley for trying our service and for the fantastic feedback! We're thrilled to hear that you were impressed with our speed and professionalism. It's an honor to be your go-to service center moving forward. We're always here to provide you with top-notch service!

- PALS Ocala Auto Repair
5

Thank you for the 5-star review, Ivan! We truly appreciate your support and are grateful that you chose PALS Ocala for your automotive needs. Our team works hard to provide honest, reliable service and a great customer experience, so it's always rewarding to know our efforts are appreciated. Thank you for your trust, and we look forward to serving you again in the future. Safe travels!

- PALS Ocala Auto Repair
5

New to the area, trusted the top reviewed place on google when my car breaks down and needed it towed, pricing was fair, service was fast and they communicated well, will be using them when my beater keeps giving me issues.

Thank you for the great review and for trusting us with your vehicle, Dennis! We're honored that you chose us based on our Google reviews, especially as someone new to the area. We know how stressful it can be when your car breaks down unexpectedly, so we're glad our team was able to provide fair pricing, fast service, and clear communication throughout the process. We truly appreciate your confidence in us and look forward to being here whenever your "beater" decides it needs a little extra attention. Welcome to the area, and thank you for choosing us!

- PALS Ocala Auto Repair
5

They're good at identifying issues. I got a quote to fix a wheel bearing on my car, and paid a service fee, because I wasn't ready to pay for the whole repair just yet, but they said I could get the service fee refunded if I came back later to get the repair done. It took me a while to bring it back around, (I think 8 months cause I was budgeting and saving) but they still had me in the system and put the discount on for the repair so it wasn't as expensive. They're extremely kind and very nice to talk to. I believe Shannon was one of the desk people I talked to, shes awesome! They're right by CF so if you are a college student or live by the cf apartments, I highly recommend them, location is convenient for students but they're also just really nice and inviting and the mechanics spot problems quite easily!

Thank you for sharing your experience and for your kind words, Devin! We’re glad our team was able to clearly identify the issue with your wheel bearing and make the repair process easier for you. It’s great to hear everything was handled smoothly and that you felt supported throughout. We’ll also be sure to pass along your shoutout to Shannon—she’ll really appreciate it! Thank you again for your recommendation and for taking the time to leave such thoughtful feedback. We’re always here whenever you need us.

- PALS Ocala Auto Repair
5

Had an excellent experience receiving a quote for a service I need. I’m going back next week to get the job done! Their waiting room has a place for me to do work while I wait, as well as a coffee station and a tv.

Thank you for your kind feedback, Stephanie! We’re glad to hear you had a great experience getting your quote and that our waiting room made your visit comfortable and productive. It’s great to know you’ll be coming back next week to get the work done. We truly appreciate your support and look forward to seeing you again soon!

- PALS Ocala Auto Repair
5

Pals Auto Repair took great care of me. They were professional, honest, and easy to communicate with from start to finish. It’s hard to find an auto repair shop that makes you feel comfortable and keeps you informed without the pressure, but they did exactly that. You can tell they genuinely care about their customers and the quality of their work. Highly recommend them to anyone looking for reliable auto repair and great service.

Thank you for your thoughtful feedback, Angela! We’re glad to hear you felt comfortable and well-informed throughout your experience, and that our team provided professional, honest service without pressure. It means a lot to know our care for customers and quality of work stood out. We truly appreciate your recommendation and look forward to helping you again whenever you need

- PALS Ocala Auto Repair
5

Great, honest service. Highly recommended. 👍😊

Thank you so much for your kind words and recommendation, Alex! We truly appreciate your support and are glad you had a great experience with our service. Looking forward to serving you again soon!

- PALS Ocala Auto Repair
5

Thank you so much for the 5-star rating, Andrew! We truly appreciate your support and are happy to know you had a great experience with our service. Looking forward to serving you again soon! 😊

- PALS Ocala Auto Repair
5

Thank you! It was great working with you.

- PALS Ocala Auto Repair
5

I purchased tires from Costco, Pals is a recommended Costco business which means they take 15% off the bill for certain things. They did the required warranty alignment.

Thank you for your feedback, Richard! We’re glad we could assist with your warranty alignment and help you take advantage of the Costco partner benefits. We appreciate your support and look forward to serving you again in the future!

- PALS Ocala Auto Repair
PALS Ocala Auto Repair is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call PALS Ocala Auto Repair (352) 854-9300 if you have any issues in accessing any area of our website.