Reviews - Page 9 - PALS Ocala Auto Repair

Thomas Root

7/24/2023

I stopped by at PALS on afternoon with no appointment when I was having trouble with the air conditioner on my aged Lincoln. The front desk lady was very friendly and understanding. She went out of her way to have a mechanic take a look at my car that same afternoon, and scheduled an appointment to have the repair work done in a very reasonable time frame. The two gentleman who discussed the repairs with me were both very professional and courteous, and the work seems to have been done very competently. I plan to use PALS for any needed future repairs on my old car, and I recommend them wholeheartedly to anyone who values a good quality job at a fair price!

It's fantastic to hear that the two gentlemen who discussed the repairs with you were professional and courteous. We take pride in our team's commitment to providing top-quality customer service and ensuring that all your questions and concerns are addressed with care and expertise. Thank you for recommending us wholeheartedly to others who value a good quality job at a fair price. Your recommendation means a lot to us, and we look forward to serving you with the same dedication and commitment in the future.If you ever have any questions or need further assistance, please don't hesitate to reach out. We're here to help whenever you need us. Safe travels, and see you at your next appointment!

- PALS Ocala Auto Repair

Lisa Olsen

7/23/2023

Cannot say enough good things about PALS auto repair. I was hours from home at a 4 day swim meet with my son, my car smelled like it was burning and I knew I had a serious problem. I was extremely concerned about how this was going to play out. I chose PALS because it was open on Saturday, has been around for several years had excellent reviews-now I know why! I arrived at PALS without an appointment first thing on a Saturday morning. I was greeted with smiling faces who were eager to help. Shelly and Chuck were amazing and truly saved the day for my son and I! When they learned that I was out of town and had a significant concern about my car, they went out of their way to help me. Shelly registered me, explained all of the options for having the car diagnosed and potentially fixed. Chuck said he would look at my car as soon as he could, and did so as promised....he explained everything that was wrong and the likely solution. When I became concerned about the cost of the repair, he never pressured me and came up with a creative solution that was 1/4 the cost of the "normal" solution, which provided me with a way to get home safely and gave me the option to have the car repaired closer to home if I chose to. I spoke to several customers while waiting for my car, all of whom were repeat and loyal customers because of the service and care given by this shop! While waiting for my car, I had a comfortable place to wait, a tv, coffee and good conversation. This could have been disasterous situation, but the caring, competent and fair people at PALs relieved my stress and fixed my problem, while being personable, and happy. I cannot thank them enough for the help and the positive experience. I wish the shop was closer to my home because they would definitely be my "go to". I feel very fortunate to have found them!!

Wow! 🌟 Your heartfelt and glowing review of PALS Ocala Auto Repair has truly made our day! We can't thank you enough for sharing your remarkable experience with us.We understand how stressful and concerning it can be to encounter car troubles, especially when you are hours away from home at a swim meet with your son. 😔 However, we are thrilled that you chose PALS Ocala Auto Repair and that our team was able to turn this situation around for you.Shelly, Chuck, and the rest of our team are dedicated to providing exceptional service, and we're delighted to hear that their eagerness to help and friendly demeanor made a difference. 😊Although we may be a bit far from your home, we hope that whenever you're in the Ocala area, you'll think of PALS Ocala Auto Repair as your reliable automotive partner. 🚗💨 Thank you for your trust and for allowing us to be part of your journey. Safe travels, and we hope to see you again in the future!

- PALS Ocala Auto Repair

Neal King

7/13/2023

The technician started the repair at the appointment time and completed the work successfully as promised. Definitely will return in the future if my car needs other repairs.

Thank you so much for your kind feedback about your recent experience at PALS Ocala Auto Repair. We are thrilled to hear that your appointment went smoothly and that the technician started the repair on time, delivering a successful outcome as promised. 🌟🔧Should your car need any future repairs or if you have any automotive needs, please know that we'll be here to assist you. We look forward to serving you again in the future and providing you with the same level of professionalism and quality workmanship.

- PALS Ocala Auto Repair

Joyce Widdick

7/11/2023

If you need a very reliable and efficient company that does the best job on any of your vehicle needs, then go to Pals Auto. Very curtious, honest and will have your car working better than ever. I wouldn't want to ever use anyone else..

Thank you for taking the time to share your wonderful experience with PALS Ocala Auto Repair., Joyce We are truly grateful for your kind words and the trust you've placed in us for all your vehicle needs. 🌞🚗We are honored to be your preferred choice for auto repair services, and we'll continue to go above and beyond to deliver the highest level of service. Should you have any questions or require further assistance, please don't hesitate to reach out to us. 📞🤝

- PALS Ocala Auto Repair

Kevin & Denise Mccauley

7/1/2023

Always a pleasure to take my Mini Cooper and BMW here for the regular maintenance replacement items. They are so friendly and helpful. No surprises when the bill comes and a true delight to deal with.

Thank you both, Kevin & Denise, so much for your kind words and lovely review! We absolutely adore taking care of your Mini Cooper and BMW during their regular maintenance and replacements here at PALS Ocala Auto Repair. 🚗🔧 We can't wait to welcome you, your Mini Cooper, and BMW back for their next maintenance. Until then, drive safe and have a fantastic time on the road! 🚘💨💕

- PALS Ocala Auto Repair

Satisfied customer

7/1/2023

Chuck and Shelly are the BEST! Since moving to Ocala two years ago, we have relied on their services for our three cars and truck. Honest, fair, friendly, and timely, they are service-oriented and provide excellent work. There is no corner-cutting, shoddy labor, or off-brand parts. Their work is "one and done," service that appears to be rare here. What's more, they go out of their way to provide quick and reliable help. Frankly, we wouldn't go anywhere else. They have earned our trust and loyalty.

We are deeply grateful for your heartfelt review of PALS Ocala Auto Repair. Chuck and Shelly are indeed the backbone of our team, and it brings us immense joy to know that their services have made such a positive impact on your experience as our valued customer. 😊If there's anything you ever need or if you just want to drop by and say hello, know that we'll always be here with a warm welcome. 🚗💨 Thank you for choosing PALS Ocala Auto Repair as your automotive partner, and we look forward to serving you and your vehicles for many more years to come! 🚘💕

- PALS Ocala Auto Repair

Joselie Sanchez

6/17/2023

First time visiting location and made me feel at home told them my issues and did exactly that not pricey at the same time within budget and went completely out of their way to deliver my vehicle due to work schedule. Chuck made us feel like family and made the impossible possible. One fact I live by everything is possible and you get what you pay for

Thank you so much for sharing your positive experience, Joselie! We're happy to hear that our team at PALS Ocala Auto Repair made you feel at home and provided excellent service within your budget. It's our goal to go above and beyond for our customers, and we're glad that Chuck made the impossible possible for you. We truly appreciate your support and look forward to serving you again in the future.

- PALS Ocala Auto Repair

Steve Jacobs

6/12/2023

Very nice people, efficient operation, thorough explanation of repairs.

Thank you, Steve, for your kind words! We strive to provide thorough explanations of repairs to ensure transparency and customer satisfaction. We appreciate your feedback and look forward to serving you again in the future.

- PALS Ocala Auto Repair

Craig Cook

6/11/2023

I have a 1957 T-Bird and I had trouble keeping it running. Had the car towed to Pal's and was very happy with them. The staff was very knowledgeable and fixed the car in a very reasonable time frame and at a decent price. Will definitely use them again.

Thank you for choosing PALS Ocala Auto Repair, Craig! We're thrilled to hear that our knowledgeable staff provided excellent service for your 1957 T-Bird. We're glad we could fix the car promptly and at a reasonable price. We appreciate your feedback and look forward to serving you again in the future.

- PALS Ocala Auto Repair

J. Patrick Dolder

6/10/2023

Wow! Terrific Service for 23 years! Thank You Pals!!

Thank you so much for your kind words and loyalty, J. Patrick Dolder! We truly appreciate your continued trust and support over the past 23 years. At PALS Ocala Auto Repair, we strive to provide exceptional service to all our customers. We look forward to serving you for many more years to come. Thank you for choosing PALS Ocala Auto Repair!

- PALS Ocala Auto Repair

Leave a review