5

Had an excellent experience receiving a quote for a service I need. I’m going back next week to get the job done! Their waiting room has a place for me to do work while I wait, as well as a coffee station and a tv.

Thank you for your kind feedback, Stephanie! We’re glad to hear you had a great experience getting your quote and that our waiting room made your visit comfortable and productive. It’s great to know you’ll be coming back next week to get the work done. We truly appreciate your support and look forward to seeing you again soon!

- PALS Ocala Auto Repair
5

Pals Auto Repair took great care of me. They were professional, honest, and easy to communicate with from start to finish. It’s hard to find an auto repair shop that makes you feel comfortable and keeps you informed without the pressure, but they did exactly that. You can tell they genuinely care about their customers and the quality of their work. Highly recommend them to anyone looking for reliable auto repair and great service.

Thank you for your thoughtful feedback, Angela! We’re glad to hear you felt comfortable and well-informed throughout your experience, and that our team provided professional, honest service without pressure. It means a lot to know our care for customers and quality of work stood out. We truly appreciate your recommendation and look forward to helping you again whenever you need

- PALS Ocala Auto Repair
5

Great, honest service. Highly recommended. 👍😊

Thank you so much for your kind words and recommendation, Alex! We truly appreciate your support and are glad you had a great experience with our service. Looking forward to serving you again soon!

- PALS Ocala Auto Repair
5

Thank you so much for the 5-star rating, Andrew! We truly appreciate your support and are happy to know you had a great experience with our service. Looking forward to serving you again soon! 😊

- PALS Ocala Auto Repair
5

Thank you! It was great working with you.

- PALS Ocala Auto Repair
5

I purchased tires from Costco, Pals is a recommended Costco business which means they take 15% off the bill for certain things. They did the required warranty alignment.

Thank you for your feedback, Richard! We’re glad we could assist with your warranty alignment and help you take advantage of the Costco partner benefits. We appreciate your support and look forward to serving you again in the future!

- PALS Ocala Auto Repair
2

Shannon was very informative, and so far I'm not having any issues that I asked about. I got my seat buckle fixed for about $3 dollars,they wanted to replace the thing for over $700. I'll find a good old shade tree mechanic. Have a nice day.😁

I'm glad everything is going well on the actual items we repaired. As far as the seat belt, we informed you that is a safety item. To stay compliant with the federal Motor Vehicle Safety standard, our recommendation for airbag or restraint system issues is replacement. We take your safety seriously and feel spraying lubricants into the mechanism and making adjustments that cannot be tested until there is an accident is not in anyone's best interest. If that earns me 2 stars so be it.

- PALS Ocala Auto Repair
5

Honest, professional, and easy to work with. They take great care of our vehicles and always provide excellent service. Highly recommend!

Thank you so much for your kind review and recommendation, Brandon! We’re glad to hear you find our team honest, professional, and easy to work with. It means a lot to know you trust us with your vehicles, and we truly appreciate your continued support!

- PALS Ocala Auto Repair
5

I was recommended to Pal s and found them to be professional and reasonable - I will recommend them

Thanks for taking the time to leave us a review! We appreciate the kind words and look forward to serving you in the future!

- PALS Ocala Auto Repair
5

⭐⭐⭐⭐⭐ Outstanding experience with PALS Ocala Auto Repair. While traveling from Miami to Dallas, Georgia, my son’s 2012 Jeep Wrangler suffered a catastrophic serpentine belt failure that also damaged the pulleys and caused the radiator to fail. I was stranded on my trip and expected a major delay, but the team at PALS handled everything professionally and fast. They replaced the serpentine belt, repaired the pulley issues, installed a new radiator, and had me safely back on the road in less than two hours. Their diagnostic work was thorough, their communication was clear, and the pricing was fair. What impressed me even more was their respect and appreciation for veterans. They honored me with a 10% veteran discount on the final bill, which was greatly appreciated. Honest shop, skilled mechanics, fast turnaround, and exceptional customer service. I highly recommend PALS Ocala Auto Repair to anyone needing dependable repairs in the Ocala area.

Thank you so much for the fantastic review Jorge! We were happy to get you back ton the road so quickly. Thank you for your service past and present and safe travels!

- PALS Ocala Auto Repair
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