Ocala Auto Repair

Great people! Great service!

I am a repeat customer for several years. I know and trust the PALS owners and manager. They provide consistent, thorough, very good work and care not only for the vehicle, but the customer as well.

Great people, great service at a great price.

As always... Great, friendly, knowledgeable people and exceptional service.

The shop personnel were professional and courteous. They completed every item I contracted for, which were many and difficult. They exceeded my expectations. I will certainly return to PALS of Ocala for any future service on my 27 year old vehicle.

All I can say is WOW and THANK YOU to Chuck and his wife (sorry I can’t remember your name). My husband, our daughter, myself and our dog were a few hours from home after visiting our other daughter when our car broke down:( Our tow truck driver (I forget his name as well) called Pal’s to see if they would take my car in as it was already after 5pm. To our surprise they said YES and stayed open until we got there! They recommended a hotel and began assessing my vehicle right then. The next morning Chuck called us to let us know what was wrong how much it would be and that unfortunately he couldn’t get the parts in until the next morning. It was expensive and Chuck told us about a paypal account, what a great thing as I did not have all of the money to fix the car. I was very upset at the start of this and by the end Chuck and his wife made us feel like family and in a good place. He even threw in a oil change, which was a pleasant surprise! Pal’s is a family feel place that I would recommend to anyone. You don’t find good people like this often these days. I can’t thank you both enough!!!

Good and friendly company

Service always prompt and friendly! Comparable prices to other shops and dealer, and with coupons, can save more.

Great service! They inspected my Explorer when I first bought it. Showed me things wrong with it. I went back to have an alignment done and mentioned I was hearing humming from my rear end and thought the wheel bearing was bad. I was correct but both sides were bad. They replaced both rear wheel bearings before I had to be to work at 2 pm! Jim pointed out a few other things wrong with my rear end as well. Great service

Have been doing business there foing on15 years. always polite and willing to answer questions. Even will obtain the reason something needs to be done. They will not sell you something you do not need